1. Introduction & Entity Details

The terms “We”, “Us”, “Our”, or “Business” refer individually and collectively to VALUE TREND (Legal Entity Name: SHEEMA SOPHIYA, GSTIN: 36HECPS9675J1ZJ), operating under the domain vti.webfoot.in. The terms “You”, “Your”, or “User” refer to any individual or entity using or accessing our website, services, or communication channels.

This Privacy Policy is an electronic record formed under the Information Technology Act, 2000, the rules made thereunder (including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011), and applicable data protection regulations in India, including the Digital Personal Data Protection (DPDP) Act. This electronic record does not require any physical or digital signature.

By using vti.webfoot.in, contacting us, or opting in to receive messaging services (including WhatsApp), you consent to the collection, storage, processing, and transfer of your information as described in this Privacy Policy.

2. Information We Collect

To provide our commercial services, product updates, customer support, and order processing, we may collect the following categories of information:

  • Personal Identifiable Information (PII): Name, phone number, WhatsApp phone number, email address, billing/shipping address, PIN code, and transaction details.

  • Communication & Interaction Data: Messages, inquiries, service requests, and feedback transmitted via our website form, email, or WhatsApp API messaging.

  • Technical & Device Data: IP address, browser type, operating system, device identifiers, time zone, and referral URLs collected automatically when visiting vti.webfoot.in.

3. WhatsApp Business API & Messaging Disclosures

We utilize Meta’s WhatsApp Business API to facilitate automated and live customer interactions, send transactional messaging (order status, invoice alerts, service notifications), and provide customer support.

  • Consent & Opt-in: We send WhatsApp messages only to users who have explicitly requested information, placed an order, or opted in via our website or communication forms or in-store billing via WeBFooT Ultra Z Point of Sale(POS).

  • Data Processing & Third Parties: WhatsApp messaging data is processed in accordance with Meta’s technical specifications. We do not sell, rent, or trade your phone numbers, chat histories, or messaging details to third-party advertisers or data brokers.

  • Opt-out / Unsubscribe: You can opt out of receiving promotional or non-essential WhatsApp messages at any time by replying “STOP” or “UNSUBSCRIBE” in the WhatsApp chat.

4. Cookies & Automated Tracking

Our website vti.webfoot.in uses cookies and standard web analytics tools to enhance site navigation, analyze traffic patterns, and improve user experience.

  • Cookies: A cookie is a small text file placed on your device to assign a unique random identifier. Cookies cannot read data off your hard drive. You can disable cookies through your web browser settings, though some functionality of the site may be affected.

  • Server Logs: Web servers automatically collect technical log data (including IP address and requested URLs) to deliver pages, measure site performance, and protect against cyber security threats.

5. Use & Processing of Information

The collected information is used solely for legitimate business purposes:

  1. Fulfilling orders, processing requests, and managing customer accounts.

  2. Sending transactional communications, system updates, and customer support messages (including via WhatsApp and email).

  3. Maintaining, evaluating, and improving our software, products, and online infrastructure.

  4. Complying with statutory, legal, and tax requirements under Indian law (GST compliance).

6. Information Sharing & Disclosure

We maintain strict confidentiality over your information. Personal data is shared only under the following limited conditions:

  • Service Providers: Authorized technical providers, hosting partners, and API integrators (such as WhatsApp API BSPs) who operate under confidentiality and data protection obligations.

  • Legal Obligations: When required by law, court order, government directive, or regulatory authority under applicable Indian jurisdiction.

  • Protection of Rights: To enforce our terms, investigate fraud, or safeguard the rights, safety, and property of Value Trend or our customers.

7. Data Storage & Security

We implement reasonable security practices and technical safeguards (as required under the Information Technology Act, 2000) to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no transmission method over the Internet or electronic storage is completely secure, and users share information with this understanding.

8. Third-Party Links

vti.webfoot.in may contain links to external third-party websites or services. We are not responsible for the privacy practices, content, or data protection policies of third-party domains. We advise you to review the privacy policy of any third-party site you visit.

9. Grievance Redressal & Business Contact

In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details for business inquiries and data privacy grievances are provided below:

  • Legal Entity Name: SHEEMA SOPHIYA

  • Trade Name / Brand: VALUE TREND

  • GSTIN: 36HECPS9675J1ZJ

  • Registered Address: Sabir Manzil 2-4-550, Ramgopal Peth Road, Secunderabad – 500003, Telangana, India

  • Subdomain URL: https://vti.webfoot.in

  • Grievance Email: unitedthreadinternational@gmail.com

  • Grievance phone: +91 7207307407

10. Updates to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect operational, legal, or regulatory changes. Updated versions will be published on vti.webfoot.in/privacy-policy with a revised effective date.